Shipping and Returns Policy
FREE SHIPPING
- Products available on the Cubenama cube store are shipped all over India.
- Products ordered before 1pm during business days are shipped on the same day. If the product is not shipped on the same day, order will be shipped out on the next business day.
- Standard delivery time is 2-7 business days.
- Products that include custom cubes and merchandise however may not be
shipped on the same day, the customer will be notified of the same.
Important: Free shipping is only available for orders above Rs 300
RETURNS
- In case of prepaid orders, if the product specified in stock is not available for
shipping, the user will be fully refunded. - If the product is defective or suffers damage during the shipping process, you may contact us regarding the issue at support@cubenama.com
- Return requests will be accepted if the customer wishes to be returned within 1 week of receiving the products provided the items are in original condition with packaging and manuals. Please contact the support requesting the same.(Only applicable for defective products)
- In case of cancellations of prepaid order, the payment gateway charges will be deducted from total refund amount.
- In case of Custom Cubes & Apparels, returns may not be applicable as it is customised for you as per your requirements
